Frequently Asked Questions

Everything you need to know about your Edifier audio experience.

How long does shipping take within the USA?

Standard shipping typically takes 3-7 business days depending on your location. We process all orders within 24-48 hours of placement.

What is your return policy for audio products?

We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return it in its original packaging for a full refund.

Do Edifier speakers come with a warranty?

Yes, most Edifier products include a 1-year or 2-year limited warranty covering manufacturing defects. Please check your specific model's documentation for details.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and financing options through Klarna or Affirm.

Are your Bluetooth speakers compatible with all devices?

Our speakers are compatible with any Bluetooth-enabled device, including smartphones, tablets, laptops, and smart TVs.

Can I track my order once it has shipped?

Yes, once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery progress.